Management of medical clinics and hospitals
The challenges of medical clinic management Medical clinic managers are not consulted as often as physicians on
Electronic medical records

Currently there are many electronic health record (EHR) systems on the market. While they all offer varying levels of functionality all of them provide a digital version of a patient's paper chart. EHRs are real-time, patient-centered records that make information available instantly and securely to authorized users. Many of the more sophisticated EHR systems are built to go beyond standard clinical data collected in a provider's office and provide a broader view of a patient's care. Constellation Healthcare Technologies helps you get the most from your existing EHR system because we have developed a proprietary integration tools, which can integrate data such as:

  • A patient's medical history, diagnoses, medications, treatment plans, immunization dates, allergies, radiology images, and laboratory and test results
  • Evidence-based tools that providers can use to make decisions about a patient's care
  • Patient demographics and billing information
  • Our integration tools along with our expert IT consultants help practices automate and streamline data to eliminate redundant data entry and provide workflows that expedite claims processing and ensure rapid payments on claims. Our clients have found that using our integration of your EHR system and your internal or third party billing system you can achieve success on first claim submission in over 98% of your claims.

    If you are not currently using an EHR system, Oriana Medical Consultants are ready to help you through the selection, acquisition, implementation, and deployment of a state of the art EHR system, so you too may begin receiving the incentives provided by the Medicare and Medicaid EHR Incentive Program.

Pharmaceutical services

At Oriana, we partner with pharmaceutical companies so they can offer their patients quick access to the medications and treatments they need. Our goal is to put our 65 years of experience in the private health sector and our network of more than 800 experts to use for the benefit of pharmaceutical companies, their patients and referring physicians to support them in their programs.

We are able to facilitate access to diagnostic services in fields as varied as medical analysis, medical imaging, sleep care and, most recently, pharmacogenetics. In addition, our integrated network allows us to optimize access to results for physicians and nurses and simplify their day-to-day practices.

By making life easier for patients and attending physicians, we are helping the pharmaceutical industry develop its market.

Medical billing services

Oriana Medical Consultants understands how time consuming and complex medical billing can be for a practice. Our dedicated team of medical billers are responsible for creating claims and translating them into reimbursements from the insurance carriers and patients.

With Oriana Medical Consultants on your side, we can work together to establish a streamlined billing process. We’ll ensure clean claims are sent out – every time. This will result in more timely payments and less billing confusion. We are constantly improving our healthcare billing knowledge so that we can be up to date on all rules and regulations.

As one of the top medical billing companies, Oriana Medical Consultants can take the RCM burden off of your hands and improve the overall cashflow to your practice. We’ll take ownership of your entire revenue collection process and strive to collect 80% of the payments owed to you within 90 days of the filed claim. We call this Medical Billing Efficiency. This is our foundation strategy for all practices. We will help you achieve Medical Billing Efficiency through accurate medical coding and billing procedures, as well as:

  • Maximizing cashflow: We’ll accurately forecast patient pay responsibility and increase patient collections and insurance reimbursements.
  • Minimizing denials: Our knowledgeable team will implement the insurance company’s rules, medical policies, and plan requirements.
  • Reducing A/R: We’ll resolve unpaid, underpaid, denied, and rejected claims in a timely manner.
  • With more than 20 years of experience in the healthcare and medical billing industry, we can streamline your processes and improve the financial success of your practice.

Oriana Medical Consultants has the knowledge and expertise to keep the cash coming in timely and I feel much more comfortable with them taking care of this for us than trying to do it ourselves.

If you’re looking for the best medical billing company, you’ve found it! Along with handling your billing and coding processes, Oriana Medical Consultants can also take care of patient estimates, payment follow-ups, verifications and authorizations, contracting, credentialing, AR cleanup and much more.

Tele- medicine

Given that strengths and weaknesses exist in each of these types, increasingly, medical providers are looking for ways to combine these telemdicine services into a more effective and coherent whole.

A hybrid consultation combines elements of both synchronous interactions and store-and-forward processes.

In a hybrid consultation, a specialist usually has access to complex diagnostics that were performed at an earlier date. However, the specialist also has the ability to engage directly with the patient and/or family members. According to Telehealth Resource Centers (2018), these hybrid consultations are most commonly seen in specialties, such as dermatology and cardiology.

These different type of telemedicine services will be discussed in greater detail later in the chapter. However, it is important to remember that no matter what delivery method is selected, the goal remains the same — improving patient outcomes.

Home care services

Home care is care that allows a person with special needs stays in their home. It might be for people who are getting older, are chronically ill, recovering from surgery, or disabled. Home care services include

  • Personal care, such as help with bathing, washing your hair, or getting dressed
  • Homemaking, such as cleaning, yard work, and laundry
  • Cooking or delivering meals
  • Health care, such as having a home health aide come to your home

You can get almost any type of help you want in your home. Some types of care and community services are free or donated. Many other types you have to pay for. Sometimes government programs or your health insurance will help cover the cost of certain home care services.

OTHER SERVICES

growth (1)

Strategic planning

test

Valuation services

success

Practice management

creativity

Practice start-up

plan

Physician compensation

money

Buy-ins & buyouts

graphic

Facility planning

studio

Recruitment services

Oriana will assist in placing ads for hiring your staff as well as prescreen applicants for the interview process. Whether you are in need of a front desk receptionist, medical assistant or x-ray technician, we can help you with the process of identifying these candidates who you choose to become of part of your new practice team.

Oriana will manage specific aspects of setting up your new practice and will work with your accountant to address such items as new hire paperwork, payroll, employee benefit packages, and employee handbook.

Oriana also works with national recruiting firms to assist in securing mid-level practitioners if needed. We will assist in obtaining quotes and census for your staff’s insurance, retirement, and 401K plans if needed through national insurance agents/brokers.

Oriana can and will act as a liaison between the client and vendor if requested but ultimately placement is the responsibility of the HR consulting firm.

To ensure you are maximizing your current practice revenue and are able to fully tap into new opportunities to grow your earnings you need to have an experienced practice management company in your corner. Oriana can offer these services to you on an ongoing basis. We will be glad to provide you with more information on these services.

Oriana Medical Consultants company has been Canada’s leading concierge medical practice for more than a decade. Our team of award-winning physicians, attentive care-coordination specialists and medical concierge staff delivers first-class, personalized healthcare services for an exclusive number of the area’s busiest VIPs, their families, and other discerning individuals. An Oriana membership provides you the level of care and the peace of mind you deserve.

Oriana will research and identify professionals who can assist with this phase of the start-up project in your desired location.

Assistance is provided in sourcing:

  • design
  • construction
  • site selection
  • development
  • floorplan optimization

We provide you with a customized Policies & Procedures manual and Employee handbook for your practice. The documents are customized with your practice name, location and logo. In addition the State Privacy Laws are specific to your state of practice. The documents are provided in MS Word format so you can easily edit and update them at a later date if needed.

The cost of the P&P Manual and Employee Handbook is included in your startup fee.

Oriana will actively assist you in the feasibility phase of your start-up. This includes identifying the specific initial services needed and the vendors who can best fulfill those requirements.

This phase includes some or all of the following:

  • Business Plan
  • Pro Forma
  • Financing
  • Demographic study
  • Commercial Real Estate

Your consultant will advise and identify the need to engage with such professionals to determine the best assessment of location, cost analysis and initial start-up expenses.

Doctors specialize in treating patients, not negotiating prices and order products. But when supply costs aren’t monitored, practices can suffer. It pays to ­periodically revisit the purchasing process to ensure your practice isn’t paying more than necessary. That means the practice should be looking at its current group purchasing organization (GPO) or physician buying group (PBG) or joining the best one for the practice.

GPOs are the most common way to save money on medical and other office supplies. “Almost all GPOs offer just about everything involved in medical practice, including office supplies, capital equipment, and purchased services,” says Sikes.

GPOs are membership organizations, typically with no fee. The aggregate sales to negotiate better manufacturer prices. They’re government regulated, and the vendor pays 1 to 3 percent fees to the GPO for items purchased.

The GPO concept got its start serving hospitals, and the largest ones now have divisions serving physician practices and other nonacute settings, as well.

Oriana is of the firm belief that a professionally designed, mobile-friendly and informative website is one of the most important things you can do to invest in your practice’s future success.

Our preferred website development vendor is highly experienced in creating and promoting healthcare websites using the latest technology. This includes Search Engine Optimization to ensure your website is search engine friendly and can be found on major search engines such as Google and Bing.

Multiple examples of provider websites and testimonials are available upon request.

Oriana will review the website as it progresses and provide feedback and input at all stages of development.

Oriana will collaborate with you and a third-party graphic designer to:

  • Design a logo for your new practice.
  • Provide you with a design for your practice business cards, appointment cards, letterhead, and envelopes.
  • Design custom forms for your practice.

All graphic designer professional fees and printing charges are the responsibility of the client.


WE PROVIDE SERVICES YOU NEED MORE THAN ENOUGH


  • Satisfaction surveys

  • Location and demographic analysis

  • Consulting services

  • Policies and procedures

  • Staffing recommendations

  • Continuing medical education for healthcare providers